Patient Access & Scheduling Specialist

Houston Methodist; Pearland, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out and appointment scheduling, ensuring a smooth visit experience. The role helps with timely claims submission and may assist with registration and revenue cycle functions within the department.

The position emphasizes strong communication, frontline customer service, and the ability to navigate EMR systems; prior healthcare exposure is preferred, with a High School diploma or equivalent required.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of healthcare or related experience.
• Experience in a healthcare setting preferred.

Responsibilities

• Handle patient check-in/check-out processes and scheduling.
• Assist with registration and revenue cycle tasks as needed.
• Provide courteous service and communicate with patients and staff.

Skills

Customer service

Scheduling

Communication

English proficiency

Problem solving

EMR systems

Medical terminology

Education

High School diploma

Tools

Electronic Medical Records (EMR)

Job description

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out and appointment scheduling, ensuring a smooth visit experience. The role helps with timely claims submission and may assist with registration and revenue cycle functions within the department.

The position emphasizes strong communication, frontline customer service, and the ability to navigate EMR systems; prior healthcare exposure is preferred, with a High School diploma or equivalent required.