Patient Access & Scheduling Specialist

Houston Methodist; The Woodlands (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to manage patient check-in/check-out and scheduling, facilitating a smooth visit experience. The role supports timely claims submission and may involve registration and revenue cycle tasks, with general operations assistance as needed.

The position emphasizes strong customer service, clear communication, and accurate data entry in electronic health records, while ensuring patient confidentiality and HIPAA compliance across

Qualifications

• High school diploma or equivalent.
• Minimum one year healthcare or related experience.
• Experience in a healthcare-related work environment preferred.
• Proficiency in English (spoken and written).

Responsibilities

• Performs patient check-in/check-out and inputs scheduling/registration data.
• Coordinates patient flow and supports financial clearance as needed.
• Uses EMR and maintains patient confidentiality in compliance with HIPAA.

Skills

Customer service

English proficiency

Communication skills

Scheduling skills

EMR software

Medical terminology

Problem solving

Education

High School diploma

Job description

Houston Methodist is seeking a Patient Services Representative to manage patient check-in/check-out and scheduling, facilitating a smooth visit experience. The role supports timely claims submission and may involve registration and revenue cycle tasks, with general operations assistance as needed.

The position emphasizes strong customer service, clear communication, and accurate data entry in electronic health records, while ensuring patient confidentiality and HIPAA compliance across