Patient Services & Scheduling Specialist

University of Florida Jacksonville Physicians, Inc.; Florida; Vor Ort; USD 31.000 - 42.000; Vollzeit

Zusammenfassung

University of Florida Jacksonville Physicians, Inc. in Florida is seeking a medical office clerk to support patients, providers, and the organization. You will greet patients, assist with registration, and help maintain accurate medical records.

The role emphasizes friendly customer service, coordination with care teams, scheduling, and processing payments in the EMR system. A high school diploma or GED is required.

Qualifikationen

• Two years of data entry experience.
• One year of clerical/customer service experience, preferably in healthcare.
• Experience with third-party payors and patient demographic data entry.

Aufgaben

• Prepares and maintains all clerical aspects of the medical records through established guidelines.
• Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up-to-date information on all established patients across multiple provider specialties as assigned.
• Maintains patient scheduling functions and sets patient appointments through established guidelines.
• Receives and directs messages to the appropriate personnel; coordinates with other departments, physicians, patients and outside organizations as necessary.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the EMR.
• Performs cashiering functions related to co-payments or other patient payments/collections.
• Provides excellent customer service for patients/families/representatives and other care team members.
• Participates as an active care team member in coordinating patient care.

Kenntnisse

Data entry

Clerical skills

Healthcare knowledge

Ausbildung

High School Diploma/GED

Jobbeschreibung

University of Florida Jacksonville Physicians, Inc. in Florida is seeking a medical office clerk to support patients, providers, and the organization. You will greet patients, assist with registration, and help maintain accurate medical records.

The role emphasizes friendly customer service, coordination with care teams, scheduling, and processing payments in the EMR system. A high school diploma or GED is required.