Clinical Assistant: Patient Care & Admin Support

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

University of Florida Jacksonville Physicians, Inc. seeks a Clinical Assistant to provide outstanding customer service and support in patient-facing duties. The role involves greeting patients, assisting in clinical and administrative tasks, and performing diagnostic testing under supervision.

The candidate will participate in care coordination and testing procedures as part of the medical team. The position requires clerical experience, ability to handle registrations, scheduling, and payments,

Qualifications

• 2-4 years clerical/customer service experience in a health care related industry preferred.
• 1 year experience with third party payors and computer data entry is preferred.

Responsibilities

• Assist with patient examination or treatments and diagnostic testing.
• Perform cashiering functions related to co-payments and patient payments.
• Document provider/patient interactions in the medical record under supervision.
• Observe and report patients’ signs or symptoms and participate in performance improvement projects.
• Assist with vital signs and medication reconciliation with a focus on customer service.
• Assist with test scoring, report communication, and venipuncture for lab draws.
• Direct messages to appropriate personnel and coordinate with other departments.
• Maintain patient scheduling and complete registration processes.

Skills

Customer service

Clerical experience

Data entry

Education

High School Diploma or GED

Tools

EMR systems

Job description

University of Florida Jacksonville Physicians, Inc. seeks a Clinical Assistant to provide outstanding customer service and support in patient-facing duties. The role involves greeting patients, assisting in clinical and administrative tasks, and performing diagnostic testing under supervision.

The candidate will participate in care coordination and testing procedures as part of the medical team. The position requires clerical experience, ability to handle registrations, scheduling, and payments,