Patient Services & Scheduling Specialist

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Cape Fear Valley Health System seeks a clerical helper for the OB-GYN-HPN clinic in Fayetteville, NC. You will support patient flow, register patients, schedule visits, and ensure accurate medical record entry and coding.

Responsibilities include handling billing, dictation transcription, filing, and daily reports, with duties spanning receipting payments, appointment coordination, and inventory tracking. A friendly, organized approach is essential.

Qualifications

• High school diploma or equivalent required.
• 1 year clerical experience; medical business office or significant public contact preferred.
• Proficiency in reading, writing and speaking English; typing 45–55 wpm; knowledge of ICD-10 and CPT-4 coding preferred

Responsibilities

• Register patients expediently and schedule appointments for initial and follow-up visits.
• Ensure completion of new patient information and updating medical records.
• Receive calls regarding appointments and determine provider, length and type requested
• Collect payments from patients and document receipts; prepare daily cash reports
• Enter ICD-10/CPT-4 coding for patient activity and procedures
• Transcribe non-medical dictation and file/report management
• Submit billing invoices daily under supervision of Physician Billing Manager
• Assist in tracking supply inventory and reordering supplies as needed
• Greet patients as receptionist and maintain patient relations

Skills

English proficiency

Typing 45–55 wpm

Medical terminology

Customer service

Education

High school diploma or equivalent

Tools

ICD-10 coding

CPT-4 coding

Job description

Cape Fear Valley Health System seeks a clerical helper for the OB-GYN-HPN clinic in Fayetteville, NC. You will support patient flow, register patients, schedule visits, and ensure accurate medical record entry and coding.

Responsibilities include handling billing, dictation transcription, filing, and daily reports, with duties spanning receipting payments, appointment coordination, and inventory tracking. A friendly, organized approach is essential.