Patient Services & Scheduling Specialist

St. Elizabeth; Covington (KY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

No nights/holidays/weekends

Paid Time Off

Medical, Dental, Vision

403b with Match

Career growth

Job summary

St. Elizabeth is seeking a Patient Service Representative I for the Journey Recovery Center in Covington, KY. The role focuses on collecting accurate patient demographics and insurance information to support revenue cycle operations.

Responsibilities include scheduling, verifying insurance, collecting payments, data entry in EMR, and coordinating referrals, with emphasis on compliance and customer service. 40-hour weekly schedule with benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience preferred.
• Knowledge of Excel, Word, Outlook and PowerPoint helpful.

Responsibilities

• Schedules patient appointments by phone or in person.
• Verifies patient demographic information and insurance.
• Collects co-pays and balances; processes payments.
• Enters data into EMR and maintains accurate records.
• Maintains HIPAA and OSHA compliance; handles referrals and test scheduling.

Skills

Customer service

Scheduling appointments

Insurance verification

Data entry

EMR systems

HIPAA compliance

OSHA compliance

Microsoft Office

Education

High School Diploma/G.E.D.

Tools

EMR software

Excel

Word

Outlook

PowerPoint

Job description

St. Elizabeth is seeking a Patient Service Representative I for the Journey Recovery Center in Covington, KY. The role focuses on collecting accurate patient demographics and insurance information to support revenue cycle operations.

Responsibilities include scheduling, verifying insurance, collecting payments, data entry in EMR, and coordinating referrals, with emphasis on compliance and customer service. 40-hour weekly schedule with benefits and growth opportunities.