Patient Service Specialist - No Nights, PTO & 403b

St. Elizabeth Healthcare; Covington (KY); Vor Ort; USD 32.000 - 45.000; Vollzeit

Benefits dieser Stelle

No nights

PTO

Medical/Dental/Vision

403b with Match

Career Growth

Zusammenfassung

St. Elizabeth Healthcare is seeking a Patient Service Representative I in Covington, KY. You will collect demographic and insurance information, handle payments, answer phones, and enter accurate data into the EMR system to support the patient revenue cycle.

Responsibilities include scheduling, verifying insurance, collecting payments, ensuring timely documentation for charge entry, and processing referrals. The role emphasizes excellent customer service and compliance with OSHA/HIPAA.

Qualifikationen

• High school diploma or GED required.
• 1 year of experience in a customer service role.
• Proficiency in Excel, Word, Outlook and PowerPoint.

Aufgaben

• Schedules appointments by phone or in person, coordinating with providers for availability.
• Verifies patient demographics and current insurance information.
• Collects co-pays, self-pays, and outstanding balances.
• Ensures patient information is complete for charge entry.
• Completes daily close out procedures per policy.
• Handles referrals, pre-certifications, and scheduling of tests.

Kenntnisse

Customer service

Data entry

Phone handling

Excel

Word

Outlook

PowerPoint

Ausbildung

High School Diploma/G.E.D.

Tools

EMR

Jobbeschreibung

St. Elizabeth Healthcare is seeking a Patient Service Representative I in Covington, KY. You will collect demographic and insurance information, handle payments, answer phones, and enter accurate data into the EMR system to support the patient revenue cycle.

Responsibilities include scheduling, verifying insurance, collecting payments, ensuring timely documentation for charge entry, and processing referrals. The role emphasizes excellent customer service and compliance with OSHA/HIPAA.