Patient Service Specialist: Scheduling, Payments & Records

St. Elizabeth Physicians; Covington (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision

403b with Match

Career Growth

No Nights or Weekends

Job summary

St. Elizabeth Physicians in Covington, KY is seeking a Patient Service Representative I to support the revenue cycle. You will collect demographics, verify insurance, handle payments, and input data into the EMR, while scheduling referrals and tests and ensuring HIPAA/ OSHA compliance.

This regular, 40-hour position offers growth opportunities and a benefits package, with no night shifts, holidays, or weekends required. Medical office experience is preferred.

Qualifications

• High school diploma or GED required.
• Medical office experience preferred.
• Experience with Excel, Word, Outlook and PowerPoint is a plus.

Responsibilities

• Schedule patient appointments by phone or in person based on clinician availability.
• Verify patient demographics and insurance information.
• Collect co-pays and outstanding balances.
• Ensure complete and accurate charge entry documentation.
• Manage referrals, pre-certifications, and test scheduling.

Skills

Customer service

Phone etiquette

Data entry

Organization

Education

High School Diploma or GED

Medical Office Experience

Excel/Word/Outlook/PowerPoint

Tools

EMR systems

Job description

St. Elizabeth Physicians in Covington, KY is seeking a Patient Service Representative I to support the revenue cycle. You will collect demographics, verify insurance, handle payments, and input data into the EMR, while scheduling referrals and tests and ensuring HIPAA/ OSHA compliance.

This regular, 40-hour position offers growth opportunities and a benefits package, with no night shifts, holidays, or weekends required. Medical office experience is preferred.