Patient Services Coordinator: Registration & Scheduling

SEH Saint Elizabeth Medical Center, Inc.; Fort Thomas (KY); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Competitive pay and health coverage

Generous PTO and flexible schedules

Employer sponsored retirement

Tuition reimbursement and development

Wellness and recognition programs

Career advancement through mentorship

Job summary

St. Elizabeth Healthcare in Kentucky seeks a patient-facing Front Desk/Registration associate. The role involves patient check-in/check-out, scheduling, and billing support, with emphasis on accurate data entry and insurance information collection.

You will handle phones and communications, ensuring smooth patient flow and adherence to HIPAA regulations. The position supports a unit-based patient flow, requires kindness, empathy and professional interaction with patients, families, and staff,

Qualifications

• High school graduation or GED required.
• 1 year of experience in an office front desk, healthcare registration, scheduling or related patient-facing role.
• Ability to maintain patient confidentiality and HIPAA compliance.

Responsibilities

• Register patients and manage scheduling and billing workflows.
• Assist with pre-certification and insurance information collection.
• Enter data into multiple databases and manage phone communications.
• Provide courteous, respectful service to patients, visitors and staff.

Skills

Customer service

Communication

Phone etiquette

Medical terminology

Education

High school diploma or GED

Tools

EMR software

Job description

St. Elizabeth Healthcare in Kentucky seeks a patient-facing Front Desk/Registration associate. The role involves patient check-in/check-out, scheduling, and billing support, with emphasis on accurate data entry and insurance information collection.

You will handle phones and communications, ensuring smooth patient flow and adherence to HIPAA regulations. The position supports a unit-based patient flow, requires kindness, empathy and professional interaction with patients, families, and staff,