Patient Services & Scheduling Specialist

Talentify

City of White Plains (NY)

On-site

USD 25,000 - 30,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life Insurance
Disability insurance
401k

Job summary

VillageMD is seeking a friendly, patient-focused office assistant to greet patients, schedule appointments, and coordinate hospital admissions. The role involves preparing charts and maintaining patient records, ensuring privacy and accuracy in a busy clinical setting.

Candidates should have strong English communication, excellent customer service, and experience with EHR and practice management systems. Prior PSR or medical office experience is preferred, with Heartsaver certification within 30

Qualifications

  • Required: High School Diploma or GED. Associate degree preferred.
  • Heartsaver within 30 days of hire.
  • PSR/office experience preferred; 경.
  • Ability to communicate in English, orally and in writing.
  • Excellent interpersonal and customer service skills.

Responsibilities

  • Greet patients and families and schedule appointments.
  • Schedule hospital and ambulatory admissions and procedures; ensure timely action.
  • Answer telephone promptly and direct calls appropriately.
  • Prepare charts for new patients and maintain records.
  • Obtain and verify patient information while maintaining confidentiality.
  • Support office staff with clerical duties and document handling.

Skills

Interpersonal skills
English communication
Customer service
Multitasking

Education

High School Diploma or GED
Associate Degree preferred
Heartsaver certification

Tools

EHR
Practice Management System
Windows-based computer skills

Job description

VillageMD is seeking a friendly, patient-focused office assistant to greet patients, schedule appointments, and coordinate hospital admissions. The role involves preparing charts and maintaining patient records, ensuring privacy and accuracy in a busy clinical setting.

Candidates should have strong English communication, excellent customer service, and experience with EHR and practice management systems. Prior PSR or medical office experience is preferred, with Heartsaver certification within 30

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