Patient Services & Scheduling Coordinator — 3-Day Weekend

Proliance Surgeons; Burien, Northern (WA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Proliance Surgeons in Burien, WA is seeking a Patient Services Representative to warmly greet patients, verify insurance and personal information, and schedule appointments across the practice management and EMR systems. The role supports physicians and the clinical team in coordinating check-ins, payments, and communications with patients and vendors.

Ideal candidates have 1–2 years in a medical clinic, strong multitasking ability, and a commitment to patient privacy and service.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of experience in a medical clinic or surgical office.
• Experience with a busy front desk and strong multi-tasking and organizational skills.
• Experience with paper charts is ideal but not required.
• Adherence to safety, privacy and confidentiality (HIPAA) requirements.

Responsibilities

• Provide exemplary customer service, both in person and on the phone.
• Greet and direct patients, vendors, and visitors.
• Schedule patient appointments, check in/verify information, confirm insurance eligibility.
• Enter personal health and financial information into the practice management system with accuracy.
• Coordinate with medical team to ensure smooth patient flow and timely appointments.
• Assist with check-in, paperwork, and communication of appointment status.

Skills

Customer service

Interpersonal skills

Communication

Time management

HIPAA compliance

OSHA/WISHA compliance

Education

High School Diploma

Tools

Practice management software

EMR systems

Phone system

Job description

Proliance Surgeons in Burien, WA is seeking a Patient Services Representative to warmly greet patients, verify insurance and personal information, and schedule appointments across the practice management and EMR systems. The role supports physicians and the clinical team in coordinating check-ins, payments, and communications with patients and vendors.

Ideal candidates have 1–2 years in a medical clinic, strong multitasking ability, and a commitment to patient privacy and service.