Front Desk Patient Services Coordinator

Proliance Surgeons; Tacoma, Northern (WA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Proliance Surgeons in Tacoma, WA seeks a Patient Services Representative to be the face of the practice, handling front desk duties, appointment scheduling, insurance verification, and patient check-in/out with accuracy and empathy.

You will greet patients, collect co-pays, coordinate with medical staff, and ensure privacy compliance while navigating scheduling policies and practice management systems.

Qualifications

• High school diploma or GED required.
• 1–2 years of public-facing work in a medical setting preferred.
• Experience with practice management software is a plus.

Responsibilities

• Provide exemplary customer service in person and on the phone.
• Greet and direct patients, vendors and visitors.
• Schedule appointments, check in/out, verify insurance and referrals.
• Enter patient and financial information accurately in PM/EMR systems.
• Collect co-pays and balances due; maintain patient privacy per HIPAA.

Skills

Customer service

Communication

Phone etiquette

HIPAA compliance

Education

High School Diploma or GED

Job description

Proliance Surgeons in Tacoma, WA seeks a Patient Services Representative to be the face of the practice, handling front desk duties, appointment scheduling, insurance verification, and patient check-in/out with accuracy and empathy.

You will greet patients, collect co-pays, coordinate with medical staff, and ensure privacy compliance while navigating scheduling policies and practice management systems.