Patient Services & Scheduling Coordinator

Southern California Orthopedic Institute; Westlake Village (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Southern California Orthopedic Institute is seeking a Patient Service Coordinator in the Westlake Office to greet patients, assist visitors, and manage check-in procedures. The role handles patient data entry, insurance verification, and balance collection at point of service.

The candidate will input demographics, process referrals, and maintain smooth front-desk operations, ensuring accurate records and patient flow.

Qualifications

• One year related experience and/or training.
• Ability to verify and input patient demographic and insurance information.
• Strong data entry and cash handling skills.

Responsibilities

• Greet and assist patients and visitors; check in patients for scheduled appointments.
• Register patients; collect co-pays and patient balances daily; input data into the system.
• Verify and input patient demographic and insurance information; enter referrals and authorizations.
• Balance all payments and deposits at end of day; maintain accurate payments log.
• Schedule return appointments and assist with coverage in satellite SCOI offices.

Skills

Customer Service

Interpersonal Skills

Oral Communication

Written Communication

Teamwork

Professionalism

Data Entry

Education

One year related experience and/or training

Tools

SCOI Database

Internet software

Job description

Southern California Orthopedic Institute is seeking a Patient Service Coordinator in the Westlake Office to greet patients, assist visitors, and manage check-in procedures. The role handles patient data entry, insurance verification, and balance collection at point of service.

The candidate will input demographics, process referrals, and maintain smooth front-desk operations, ensuring accurate records and patient flow.