Patient-First Front Office Coordinator – Orthopedics

OrthoWest MSO LLC; Laguna Woods (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

OrthoWest MSO LLC in California is seeking a Front Office Coordinator for our orthopedic medical practice. You will be the first point of contact for patients, greet visitors, schedule appointments, verify insurance, and manage billing processes to keep the clinic running smoothly.

Ideal candidates have a high school diploma, strong communication, organizational skills, and experience with EHR and MS Office. This full-time on-site role offers opportunities to grow with a patient-centered team.

Qualifications

• High school diploma or equivalent required; healthcare admin training preferred.
• Experience in a medical front office or administrative role desirable.
• Excellent communication and interpersonal abilities.
• Ability to handle confidential information professionally.

Responsibilities

• Greet patients and visitors in a professional and welcoming manner
• Schedule appointments and manage the clinic’s calendar efficiently
• Verify patient insurance information and process billing and payments
• Collect and update patient demographic and medical information
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Prepare and maintain accurate patient records and documentation
• Coordinate with medical staff to ensure timely patient flow
• Assist with administrative tasks such as faxing, scanning, and filing

Skills

Communication skills

Organizational skills

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

MS Office Suite

EHR systems

Job description

OrthoWest MSO LLC in California is seeking a Front Office Coordinator for our orthopedic medical practice. You will be the first point of contact for patients, greet visitors, schedule appointments, verify insurance, and manage billing processes to keep the clinic running smoothly.

Ideal candidates have a high school diploma, strong communication, organizational skills, and experience with EHR and MS Office. This full-time on-site role offers opportunities to grow with a patient-centered team.