Patient Services Coordinator - PT Clinic

Physical Rehabilitation Network (PRN); Orange (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Job summary

California Rehab & Sports Physical Therapy in Orange, CA is seeking a Patient Services Representative to join our team. You'll deliver friendly, professional front-desk support, schedule appointments, collect patient information, and help create a positive patient experience during each visit.

The role emphasizes accurate data handling, strong communication with patients and clinical staff, and teamwork in a busy clinic.

Qualifications

• High school diploma or equivalent; healthcare administration education is a plus.
• Experience in a customer service role, preferably in healthcare.
• Proficiency with office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information.

Responsibilities

• Greet and welcome patients professionally.
• Schedule appointments and handle inquiries.
• Verify patient information and insurance details.
• Coordinate with clinical staff to ensure a smooth patient experience.
• Maintain front office organization and assist with payments and documentation.

Skills

Customer service

Scheduling

Communication

Professionalism

Attention to detail

Education

High school diploma

Healthcare administration education (bonus)

Tools

Office software

Scheduling systems

Job description

California Rehab & Sports Physical Therapy in Orange, CA is seeking a Patient Services Representative to join our team. You'll deliver friendly, professional front-desk support, schedule appointments, collect patient information, and help create a positive patient experience during each visit.

The role emphasizes accurate data handling, strong communication with patients and clinical staff, and teamwork in a busy clinic.