Patient Services & Scheduling Coordinator

Washington University in St. Louis; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Up to 22 days of vacation

Metro transit U-Pass

403(b) Retirement Savings Plan

Job summary

Washington University in St. Louis is seeking a Medical Office Assistant at the Creve Coeur campus. You will greet patients, register them, schedule appointments, and verify insurance benefits while handling co-pays.

Responsibilities include calling patients for reminders, preparing fee tickets, balancing payments, and supporting staff with scheduling tasks. A high school diploma and BLS certification are required, with 2 years in a medical office setting preferred.

Qualifications

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Basic Life Support certification (BLS) from AHA or Red Cross.
• 2 years of medical office setting and/or related customer service experience.

Responsibilities

• Greet patients and assist with form completion; verify insurance and demographics.
• Collect co-pays and balance receipts.
• Review schedule for new patients and update as needed.
• Call patients for appointment reminders and collect insurance/referral information.
• Prepare, distribute and reconcile fee tickets with the daily schedule.
• Schedule return appointments and testing; assist with parking validation.
• May prepare patients' charts for daily appointments.
• Assist patients with billing questions and reminder cards.
• Perform other duties as assigned.

Skills

Not Applicable

Education

High school diploma or equivalent

Job description

Washington University in St. Louis is seeking a Medical Office Assistant at the Creve Coeur campus. You will greet patients, register them, schedule appointments, and verify insurance benefits while handling co-pays.

Responsibilities include calling patients for reminders, preparing fee tickets, balancing payments, and supporting staff with scheduling tasks. A high school diploma and BLS certification are required, with 2 years in a medical office setting preferred.