Patient Services Specialist — Scheduling & Front Desk

CommonSpirit Health; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

CommonSpirit Health at Saint Joseph’s Hospital and Medical Center in Phoenix, AZ seeks a Patient Services Professional to be the welcoming voice and central administrative support for seamless patient experiences. You will handle scheduling, referrals, authorizations, and patient communications across channels, while ensuring data accuracy and HIPAA-compliant care coordination.

The role emphasizes strong communication, meticulous attention to detail, organizational skills, and proficiency with

Qualifications

• Must live in AZ or TX.
• High School Graduate.
• Experience with computer systems, including web-based applications.

Responsibilities

• Manage phone customer service and scheduling.
• Process referrals, authorizations, and pre-registrations.
• Distribute communications and handle patient information securely.
• Assist patients with introductions to services and providers.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Computer systems experience

Education

High School Diploma

Some college

Tools

Web-based applications

Job description

CommonSpirit Health at Saint Joseph’s Hospital and Medical Center in Phoenix, AZ seeks a Patient Services Professional to be the welcoming voice and central administrative support for seamless patient experiences. You will handle scheduling, referrals, authorizations, and patient communications across channels, while ensuring data accuracy and HIPAA-compliant care coordination.

The role emphasizes strong communication, meticulous attention to detail, organizational skills, and proficiency with