Patient Access & Scheduling Specialist

CommonSpirit Health; Bryan (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

St. Joseph Health is seeking a patient access specialist to perform patient registration and admitting functions across hospital access points.

You will gather and verify demographic and insurance information to support accurate data capture and billing workflows, while assisting with scheduling and patient inquiries to deliver a positive patient experience. Responsibilities include processing registrations, verifying eligibility, communicating financial responsibilities, scheduling

Qualifications

• High School diploma or GED required.
• 1 year healthcare/healthcare access experience preferred.
• Knowledge of patient registration procedures, health insurance payers, and real-time eligibility verifications.

Responsibilities

• Register patients across access points with accurate demographic information and complete documentation in the EHR.
• Verify insurance eligibility and benefits; communicate patient financial responsibilities and collect payments as appropriate.
• Schedule, confirm, and adjust patient appointments to support timely access to care and clinic workflows.
• Identify and resolve routine registration, insurance, and encounter discrepancies; escalate complex issues per procedure.
• Provide patient-facing support via phone and other approved channels; document interactions per standard procedures.

Skills

Healthcare experience

Patient registration procedures

Insurance eligibility verification

Education

High School Diploma or GED

Job description

St. Joseph Health is seeking a patient access specialist to perform patient registration and admitting functions across hospital access points.

You will gather and verify demographic and insurance information to support accurate data capture and billing workflows, while assisting with scheduling and patient inquiries to deliver a positive patient experience. Responsibilities include processing registrations, verifying eligibility, communicating financial responsibilities, scheduling