Patient Services & Scheduling Coordinator

Tower Health; Douglassville (PA); On-site; USD 32,000 - 40,000; Full time

Job summary

Tower Health is seeking a Patient Services Representative to support patient registration, scheduling, and clerical operations across its Pennsylvania network. The role involves collecting insurance details, copays, and balances, plus scanning documents into the EMR system.

Strong customer service, communication, and multitasking skills are essential. A High School Diploma or GED is required, with BLS certification as a possible prerequisite depending on department.

Qualifications

• Completion of all required competencies and trainings for the role.
• High School Diploma or GED or relevant experience may be considered in lieu of education.
• No prior experience required (entry level).

Responsibilities

• Register patients and schedule appointments.
• Handle insurance information, preauthorizations, copays and balances.
• Perform clerical tasks and EMR document scanning.
• Maintain friendly and professional interactions with patients and staff.

Skills

Customer Service

Detail Oriented

Communication Skills

Interpersonal Skills

Clerical Skills

Medical Terminology

Microsoft Office

Phone Skills

Multitasking

Organizational Skills

Computer Navigation

Education

Diploma or GED

Relevant experience may substitute education

Job description

Tower Health is seeking a Patient Services Representative to support patient registration, scheduling, and clerical operations across its Pennsylvania network. The role involves collecting insurance details, copays, and balances, plus scanning documents into the EMR system.

Strong customer service, communication, and multitasking skills are essential. A High School Diploma or GED is required, with BLS certification as a possible prerequisite depending on department.