Patient Services & Scheduling Coordinator

North Carolina State University; Raleigh (NC); Presencial; USD 34.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Retirement Plan

Disability Insurance

Life Insurance

Paid Time Off

Holidays

Tuition Assistance

Descripción de la vacante

North Carolina State University’s Campus Health is seeking an Administrative Support Associate to provide essential front-office and clinic operations support for students. You will schedule appointments, manage patient records, assist clinicians, and coordinate communications across multiple clinics to ensure a welcoming, efficient health care experience.

The role requires strong organizational skills, attention to detail, and customer service in a fast-paced university health setting.

Formación

• High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
• Experience providing administrative or front-office support in a medical office, ambulatory care, student health, physical therapy, or other healthcare setting.
• Familiarity with electronic health record (EHR) systems, practice management software, or other healthcare information systems used for scheduling, patient registration, and medical records management.
• Experience working in a college or university environment, particularly in a student-facing or healthcare support role.
• Knowledge of medical insurance processes, billing procedures, or patient registration workflows.
• Demonstrated ability to coordinate multiple administrative tasks while delivering courteous, responsive customer service in a fast-paced clinical environment.

Responsabilidades

• Serve as a primary point of contact for patients by scheduling appointments and responding to inquiries across multiple Campus Health clinics.
• Maintain accurate patient records by supporting appointment preparation, scanning, filing, health form and chart retrieval, release of information requests, and other medical records functions.
• Provide administrative support to providers and staff by coordinating communications, assisting with special projects, and performing a variety of clerical duties that promote efficient clinic operations and high-quality patient care.
• Assist with front-office operations, support clinical staff, and ensure timely, professional service.

Educación

High School Diploma or equivalency

Descripción del empleo

North Carolina State University’s Campus Health is seeking an Administrative Support Associate to provide essential front-office and clinic operations support for students. You will schedule appointments, manage patient records, assist clinicians, and coordinate communications across multiple clinics to ensure a welcoming, efficient health care experience.

The role requires strong organizational skills, attention to detail, and customer service in a fast-paced university health setting.