Patient Services Coordinator: Scheduling, Billing & Records

Fresenius Medical Care; Westmont (IL); On-site; USD 26,174 - 39,950; Full time

Job summary

Fresenius Medical Care in Westmont, IL seeks a Patient Services Coordinator to coordinate scheduling, pre-procedure communications, and EMR data entry. You will assist with admissions, insurance verification, and front-end billing while maintaining confidentiality of records and complying with policies.

The role requires 1–2 years of medical experience with billing, strong communication, and proficiency in Microsoft Office.

Qualifications

• 1–2 years’ related experience preferably in a medical setting with insurance billing.
• Proficient in the use of computers and related software such as Microsoft Office is necessary.
• Excellent communication skills – verbal and written.
• Ability to handle several tasks simultaneously.
• Ability to adapt to supporting software applications.

Responsibilities

• Schedule and input all appointments in scheduling module in a timely and efficient manner.
• Facilitates the admission process by greeting patients and obtaining identification and insurance information to initiate admissions.
• Assemble and maintain patient medical and financial records securely.
• Complete front-end billing/registration processes.
• Performs Insurance Verification and processes for prior authorizations as required by payors.
• Assist with patient transportation per company policy.
• Ensure proper signatures on charts and admissions data per FMCNA policies.
• Ensure accurate scanning and filing of documents and timely reporting to referral sources.
• Communicate changes about procedures and insurance to internal parties and patient records.
• Perform daily encounter checks to ensure reporting accuracy.
• Coordinate collection, processing, storage and distribution of medical records per policy.
• Oversee office materials, inventory, shipments and deliveries.
• Other duties as assigned.

Skills

Communication

Multitasking

Adaptability

Education

High School Diploma

Associate Degree or higher preferred

Tools

Microsoft Office

Job description

Fresenius Medical Care in Westmont, IL seeks a Patient Services Coordinator to coordinate scheduling, pre-procedure communications, and EMR data entry. You will assist with admissions, insurance verification, and front-end billing while maintaining confidentiality of records and complying with policies.

The role requires 1–2 years of medical experience with billing, strong communication, and proficiency in Microsoft Office.