Patient Services & Scheduling Coordinator

Dartmouth Health; New London (NH); On-site; USD 23,000 - 36,000; Full time

Job summary

Dartmouth Health in New London, NH seeks a Receptionist to deliver frontline patient care and essential clerical support for the practice.

You will greet callers and visitors, schedule and reschedule appointments, transcribe messages, process payments, verify insurance details, and maintain accurate patient records in EPIC. This role emphasizes courteous communication, attention to detail, and teamwork with clinical staff to ensure smooth daily operations.

Qualifications

• High School diploma or equivalent.
• One year experience as a receptionist, preferably in a medical office setting.
• BLS Basic Life Support within 30 days.

Responsibilities

• Answers the phone taking clear messages, transcribing them into patient charts, and routing the encounter to the proper team member.
• Provides assistance, guidance, and direction to all visitors and callers.
• Schedules and cancels appointments for patients, following practice protocol.
• Maintains the schedule in such a way that allows efficient and effective use of clinical staff availability while allowing the greatest patient access to care.
• Performs other related clerical duties as assigned.

Skills

Receptionist experience

Education

High School diploma or equivalent

BLS certification within 30 days

Job description

Dartmouth Health in New London, NH seeks a Receptionist to deliver frontline patient care and essential clerical support for the practice.

You will greet callers and visitors, schedule and reschedule appointments, transcribe messages, process payments, verify insurance details, and maintain accurate patient records in EPIC. This role emphasizes courteous communication, attention to detail, and teamwork with clinical staff to ensure smooth daily operations.