Patient Services & Scheduling Coordinator

One to One Health; Atlantic City (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

One to One Health is hiring a Customer Services Representative in Atlantic City, NJ. This full-time role focuses on greeting patients, answering inquiries, scheduling appointments, and maintaining patient records in a friendly, confidential environment.

You will utilize EMR and Microsoft Office tools to support daily clinic operations and ensure a welcoming experience for patients and visitors. Prior healthcare admin experience is a plus.

Qualifications

• High school diploma or equivalent required.
• 2+ years of administrative/clerical experience preferred.
• Experience with healthcare or medical office environment is a plus.

Responsibilities

• Greet patients and visitors in a welcoming manner.
• Answer phones, respond to voicemails, and route calls to staff.
• Schedule appointments using medical office software; manage calendar.
• Register new patients and update records while maintaining confidentiality.
• Maintain waiting area to be calm, quiet, and organized.

Skills

Customer service

Time management

Communication

Data entry

Confidentiality

Problem solving

Reading/writing English

Education

High school diploma or equivalent

Tools

EMR system

Microsoft Excel

Microsoft Word

Email

Job description

One to One Health is hiring a Customer Services Representative in Atlantic City, NJ. This full-time role focuses on greeting patients, answering inquiries, scheduling appointments, and maintaining patient records in a friendly, confidential environment.

You will utilize EMR and Microsoft Office tools to support daily clinic operations and ensure a welcoming experience for patients and visitors. Prior healthcare admin experience is a plus.