Patient Services & Scheduling Coordinator

PATHS Inc.; Martinsville (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

PATHS Inc. is seeking a front desk/medical receptionist to greet patients, manage registrations, and maintain smooth patient flow in a Patient Centered Medical Home setting.

You will enter demographics and insurance data into the EMR, handle payments, and coordinate with billing and clinical staff to support a seamless visit. The role requires strong communication skills, problem solving, and experience in a medical office environment; familiarity with eClinicalWorks is preferred.

Qualifications

• Excellent written and verbal communication skills.
• Strong problem solving abilities and attention to detail.
• Experience in medical office basics is preferred.

Responsibilities

• Greet and assist patients as they enter and leave the office.
• Maintain efficient appointment and patient flow within the care team.
• Enter demographics, insurance, and visit data into the EMR.
• Explain services, policies, and patient responsibilities.
• Process payments and handle various forms of payment.
• Coordinate with billing and verify insurance policies.
• Schedule follow-ups, reminders, and manage the appointment system.
• Maintain HIPAA compliance and patient confidentiality.

Skills

Communication skills

Problem solving

Customer service

Education

High School Diploma/GED

Tools

eClinicalWorks

Job description

PATHS Inc. is seeking a front desk/medical receptionist to greet patients, manage registrations, and maintain smooth patient flow in a Patient Centered Medical Home setting.

You will enter demographics and insurance data into the EMR, handle payments, and coordinate with billing and clinical staff to support a seamless visit. The role requires strong communication skills, problem solving, and experience in a medical office environment; familiarity with eClinicalWorks is preferred.