Patient Access & Care Coordination Specialist

PATHS Inc; Danville (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

PATHS Community Adult Medical and Adult Behavioral Health Center in Danville, VA, is seeking a Front Desk Receptionist. You will greet patients, handle registrations, collect demographics and insurance information, and support the care team in a Patient Centered Medical Home model.

You will enter data into the electronic medical records system, process payments, schedule appointments, and assist with billing and insurance verifications.

Qualifications

• High School Diploma or GED required.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities in a medical office setting.
• Experience working in a medical front desk or FQHC is preferred.

Responsibilities

• Greet patients and assist with check-in/registration.
• Maintain efficient appointment flow and patient scheduling.
• Enter patient demographics, eligibility and insurance data into the EMR.
• Collect payments and explain patient charges; liaise with billing.
• Obtain and process medical records release; verify insurance details.
• Maintain HIPAA compliance and ensure patient confidentiality.

Skills

Excellent written and verbal comms

Excellent problem solving

Education

High School Diploma/GED

Tools

eClinicalWorks EHR

Job description

PATHS Community Adult Medical and Adult Behavioral Health Center in Danville, VA, is seeking a Front Desk Receptionist. You will greet patients, handle registrations, collect demographics and insurance information, and support the care team in a Patient Centered Medical Home model.

You will enter data into the electronic medical records system, process payments, schedule appointments, and assist with billing and insurance verifications.