Patient Services & Scheduling Specialist

Paycom; Clarksville (TN); On-site; USD 30,000 - 36,000; Full time

Job summary

Premier Medical Group is seeking a front desk receptionist to handle day-to-day administrative tasks and patient interactions in a clinic setting. You will greet patients, process registrations, schedule appointments, and assist with medical record scanning and filing.

The role requires excellent communication, strong organizational skills, and the ability to handle multiple tasks with professionalism and confidentiality in a busy office environment.

Qualifications

• High school diploma or GED required.
• One year of experience in customer service or reception, preferably in a medical office.
• Knowledge of grammar, spelling, and punctuation; basic arithmetic.
• Ability to operate a computer, fax/printing devices, and medical records scanner.

Responsibilities

• Verifies information and updates the patient database with demographics and insurance details.
• Greets patients and visitors in a prompt, courteous, and professional manner.
• Explains financial requirements; collects copays and pre-payments as needed.
• Schedules and coordinates appointments; relays messages to staff.
• Maintains patient confidentiality and keeps files organized.
• Reconciles daily cash and balances the cash drawer.

Skills

Customer service

Reception

Communication

Confidentiality

Phone etiquette

Organization

Reading/writing

Handle stress

Education

High school diploma or GED

Tools

Computer

Xerox multifunction

Medical records scanner

Job description

Premier Medical Group is seeking a front desk receptionist to handle day-to-day administrative tasks and patient interactions in a clinic setting. You will greet patients, process registrations, schedule appointments, and assist with medical record scanning and filing.

The role requires excellent communication, strong organizational skills, and the ability to handle multiple tasks with professionalism and confidentiality in a busy office environment.