Patient Services & Scheduling Coordinator

Mary Washington Healthcare; Fredericksburg (VA); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Mary Washington Healthcare is seeking a detail-oriented front desk/patient access specialist to verify patient insurance, obtain pre-authorizations, schedule imaging tests, and collect self-pay and co-pays. The role involves answering calls, greeting patients, maintaining records, and ensuring smooth day-to-day operations across the Medical Imaging of Frederickburg locations.

Responsibilities include coordinating with insurance providers, monitoring schedules, providing pre-procedure

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and strong verbal/written communication.
• 2 years in call center, patient registration, or patient billing preferred.
• Experience with third-party insurance terminology, CPT, and ICD codes preferred.

Responsabilités

• Greets customers professionally and provides excellent service.
• Answers and screens calls; transfers or takes messages as needed.
• Assists with patient financial matters and insurance verifications.
• Schedules tests and enters outpatient imaging orders.
• Maintains documentation for regulatory compliance and collects cards/ID.

Connaissances

Customer service

Verbal communication

Written communication

Basic computer skills

Experience in call center

Insurance terminology

Formation

High school diploma or equivalent

Outils

Radiology Management System (RMS)

Billing software

Epic

Description du poste

Mary Washington Healthcare is seeking a detail-oriented front desk/patient access specialist to verify patient insurance, obtain pre-authorizations, schedule imaging tests, and collect self-pay and co-pays. The role involves answering calls, greeting patients, maintaining records, and ensuring smooth day-to-day operations across the Medical Imaging of Frederickburg locations.

Responsibilities include coordinating with insurance providers, monitoring schedules, providing pre-procedure