Healthcare Office Coordinator: Scheduling & Insurance Admin

Mary Washington Healthcare; King George (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare is seeking an Administrative Support Specialist for the Medical Imaging of Fredericksburg locations. The role handles patient registration, scheduling, insurance verification, and collecting co-pays and self-pay amounts, ensuring accurate and timely day-to-day operations.

Responsibilities include greeting patients, answering phones, processing orders, submitting pre-authorizations, and maintaining organized records.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communications skills.
• Two years related experience in a call center, patient registration, patient accounts, or patient billing preferred.

Responsibilities

• Greet customers in a courteous and professional manner.
• Answer telephones, transfer messages, and screen inquiries.
• Schedule imaging tests and maintain scheduling records.
• Verify insurance information and collect co-pays/deductibles.
• Maintain patient records and ensure regulatory compliance.

Skills

Verbal communication

Written communication

Customer service

Computer skills

Education

High school diploma or equivalent

Tools

Scheduling software

Billing software

Job description

Mary Washington Healthcare is seeking an Administrative Support Specialist for the Medical Imaging of Fredericksburg locations. The role handles patient registration, scheduling, insurance verification, and collecting co-pays and self-pay amounts, ensuring accurate and timely day-to-day operations.

Responsibilities include greeting patients, answering phones, processing orders, submitting pre-authorizations, and maintaining organized records.