Patient Services & Scheduling Coordinator

AbsoluteCARE Medical Center & Pharmacy; Columbus (OH); On-site; USD 25,000 - 29,000; Full time

Job summary

AbsoluteCARE Medical Center & Pharmacy in Columbus, OH is seeking a patient services coordinator. The role focuses on coordinating patient flow, greeting patients, and facilitating communications within the office, while assisting with scheduling and financial transactions.

The successful candidate will have a high school diploma, 2 years in a similar role, experience with eCW, and strong organizational and interpersonal skills.

Qualifications

• High School diploma or equivalent required.
• 2 years’ experience in a similar role.
• Experience with eCW preferred.
• Personal and professional passion to help improve healthcare delivery.
• Ability to multi-task, highly organized, and great communication skills.

Responsibilities

• Greet patients in a prompt and courteous manner.
• Collect and manage demographics, insurance, and financial information.
• Check patients in and out for appointments.
• Manage patient financial transactions and payment arrangements.
• Verify insurance benefits and referral requirements.
• Collect copays, coinsurance, and deductibles.
• Maintain and report data accurately.
• Coordinate with clinical team to promote patient engagement.
• Answer phone calls and route them appropriately.
• Schedule appointments for the multi-disciplinary team.
• Ensure accurate release of medical records and authorizations.

Skills

Customer service

Data entry

Scheduling

Phone handling

Education

High School diploma

Tools

eCW

Practice Management System/EMR

Microsoft Word

Job description

AbsoluteCARE Medical Center & Pharmacy in Columbus, OH is seeking a patient services coordinator. The role focuses on coordinating patient flow, greeting patients, and facilitating communications within the office, while assisting with scheduling and financial transactions.

The successful candidate will have a high school diploma, 2 years in a similar role, experience with eCW, and strong organizational and interpersonal skills.