Care Coordinator & Front Desk Scheduler

Anew Behavioral Health LLC; Xenia (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Benefits

Paid Time Off

Paid Holiday

Job summary

Anew Behavioral Health LLC in Ohio is seeking a Receptionist/Care Coordinator to coordinate and schedule client appointments, greet clients, verify insurance, and support billing teams. You will manage check-in, update EHR records, and answer calls with a friendly, professional demeanor.

The role requires a high school diploma (associate degree in healthcare preferred), excellent interpersonal skills, proficiency in MS Office and HIPAA compliance, and the ability to sit for long periods and lift

Qualifications

• High school diploma required; an associate degree in healthcare is preferred.
• Excellent interpersonal, verbal and written communication skills.
• Ability to maintain HIPAA compliance.

Responsibilities

• Greets clients and notifies providers of arrival.
• Checks in clients and updates paperwork in the EHR.
• Verifies insurance and collects co-pays.
• Schedules intake appointments and explains what to bring.
• Orients clients and provides patient rights and privacy information.
• Answers calls with a friendly, professional manner.
• Confirms appointments and updates contact/insurance details.
• Schedules return visits and sends client satisfaction surveys.
• Collaborates with billing to resolve insurance issues.
• Maintains medical records and manages mail.
• Attends trainings and team meetings.
• Other duties as assigned.

Skills

Appointment scheduling

Customer service

MS Office

EHR software

HIPAA compliance

Education

High school diploma

Healthcare associate degree preferred

Tools

MS Office

Electronic Health Records (EHR)

Job description

Anew Behavioral Health LLC in Ohio is seeking a Receptionist/Care Coordinator to coordinate and schedule client appointments, greet clients, verify insurance, and support billing teams. You will manage check-in, update EHR records, and answer calls with a friendly, professional demeanor.

The role requires a high school diploma (associate degree in healthcare preferred), excellent interpersonal skills, proficiency in MS Office and HIPAA compliance, and the ability to sit for long periods and lift