Patient Services & Scheduling Coordinator

Ahhmgt; Bossier City, Northern (LA, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Ahhmgt is seeking a Medical Office Receptionist/Clerical to support daily operations, answer inquiries, and ensure clear communication with patients and staff. The role requires familiarity with insurance plans and provider scheduling and emphasizes accuracy and organization.

The position involves scheduling, data updating, payments posting, and maintaining records, with general office duties and adherence to HIPAA standards. AHigh School/GED and 1 year experience are preferred.

Qualifications

• High school diploma or GED required.
• One year related experience.
• Knowledgeable about Insurance plans and provider scheduling.

Responsibilities

• Answers the telephone promptly and clearly.
• Answers customer inquiries and channels them appropriately.
• Maintain HIPAA compliance.
• Update required patient information, demographics, and paperwork regularly.
• Confirm appointments and verify eligibility and benefits.
• Posting payments and reconciliation of daily close.
• Preparation of Bank Deposit.
• Route all phone calls to appropriate staff.
• Ensure clinic schedules meet patient and staff demands.
• Keep records of materials filed or removed, using file cabinets or computers.
• Manually or electronically file documents and create new records as necessary.
• Perform general office duties such as typing and operating office machines.
• Track materials removed from files to ensure returns.
• Sort/classify information by guidelines.
• Store materials in cabinets/boxes/drawers according to classification.

Skills

Accuracy

Detail oriented

Organized

Time management

Education

High School/GED

Tools

Google Suite

Microsoft Office

eCW

Job description

Ahhmgt is seeking a Medical Office Receptionist/Clerical to support daily operations, answer inquiries, and ensure clear communication with patients and staff. The role requires familiarity with insurance plans and provider scheduling and emphasizes accuracy and organization.

The position involves scheduling, data updating, payments posting, and maintaining records, with general office duties and adherence to HIPAA standards. AHigh School/GED and 1 year experience are preferred.