Patient Access & Scheduling Specialist

Heritage Medical Associates; Green Hills (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Heritage Medical Associates is seeking a Clinical Scheduler to manage patient flow from arrival to departure in a busy medical office. You will handle calls, schedule appointments, review tests, and document in the EMR system.

The role requires strong phone skills, accurate data entry, and the ability to coordinate referrals and insurance eligibility. A high school diploma and 3–5 years in a physician's office are preferred.

Qualifications

• High school diploma required; 3–5 years in medical office recommended.
• Strong phone skills and professional communication.
• Experience with scheduling, referrals, and insurance eligibility.
• Ability to type 25+ wpm and operate EMR/PM systems.

Responsibilities

• Answer incoming calls and schedule appointments.
• Review lab results and patient records in EMR.
• Handle prescriptions and phone messages with patient details.
• Verify insurance status and referrals.

Skills

Phone skills

Typing 25 wpm

Communication

EMR experience

Scheduling systems

Education

High school diploma

Tools

EMR software

Microsoft Office

Job description

Heritage Medical Associates is seeking a Clinical Scheduler to manage patient flow from arrival to departure in a busy medical office. You will handle calls, schedule appointments, review tests, and document in the EMR system.

The role requires strong phone skills, accurate data entry, and the ability to coordinate referrals and insurance eligibility. A high school diploma and 3–5 years in a physician's office are preferred.