Medical Front Desk Assistant — Patient Scheduling & Admin

Atrium Health; Cedartown (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Atrium Health is seeking a Front Office Assistant responsible for clerical tasks in the medical practice, including telephone duties, scheduling, filing, and copying. Responsibilities emphasize accurate data entry, patient communication, and efficient use of medical office software; familiarity with ICD-9/CPT coding and medical terminology is preferred.

This role supports the front desk team, ensures smooth patient flow, and upholds high customer service standards in a fast-paced healthcare

Qualifications

• High school diploma or GED required.
• Two-year post-secondary medical office assistant program preferred.
• Experience with front desk tasks in a medical office.
• Knowledge of medical terminology and ICD-9/CPT coding required.
• Accurate typing and filing skills needed.
• Experience with medical office software and electronic billing preferred.
• Strong verbal and written communication and commitment to customer service.

Responsibilities

• Answering and routing telephone calls in a courteous, professional manner.
• Scheduling patient appointments and managing calendars.
• Filing, copying, and maintaining organized patient records.
• Utilizing medical office information systems for billing and data entry.
• Communicating effectively with patients and other staff.

Skills

Verbal communication

Written communication

Customer service

Medical terminology

ICD-9/CPT coding

Typing

Filing

Attention to detail

Time management

Education

High school diploma or GED

Post-secondary medical office assistant program (2-year)

Tools

Medical office information systems

Electronic billing

Job description

Atrium Health is seeking a Front Office Assistant responsible for clerical tasks in the medical practice, including telephone duties, scheduling, filing, and copying. Responsibilities emphasize accurate data entry, patient communication, and efficient use of medical office software; familiarity with ICD-9/CPT coding and medical terminology is preferred.

This role supports the front desk team, ensures smooth patient flow, and upholds high customer service standards in a fast-paced healthcare