Patient Services & Scheduling Coordinator

aoncology; Asheville (NC); On-site; USD 22,000 - 34,000; Full time

Job summary

Messino Cancer Centers is seeking a Patient Services Specialist to deliver front-end patient support, manage intake, scheduling, medical records, and payments in a busy outpatient setting. You will greet patients, verify identities, maintain demographics in the EMR, coordinate with physicians and staff, and ensure accurate documentation and patient service.

Requires a High School Diploma; healthcare experience and familiarity with EMR/Billing are advantageous.

Qualifications

• Healthcare setting experience preferred.
• Strong customer service focus with attention to detail.
• Proficiency with EMR and clinic billing processes is a plus.

Responsibilities

• Greet patients and caregivers professionally to create a welcoming environment.
• Check in patients and verify identity per standards; document in EMR.
• Maintain patient demographics and collect co-pays; issue receipts.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Attention to detail

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Messino Cancer Centers is seeking a Patient Services Specialist to deliver front-end patient support, manage intake, scheduling, medical records, and payments in a busy outpatient setting. You will greet patients, verify identities, maintain demographics in the EMR, coordinate with physicians and staff, and ensure accurate documentation and patient service.

Requires a High School Diploma; healthcare experience and familiarity with EMR/Billing are advantageous.