Patient Services Scheduler & Front Desk Pro

ALASKA HEART INSTITUTE; Wasilla (AK); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Colonial Life Elective Benefits

Life Insurance

Profit Sharing 401K

HSA

FSA

Employee Assistance Program

Wellness Program

PTO

Job summary

ALASKA HEART INSTITUTE seeks a Patient Services Coordinator in Wasilla to coordinate and schedule patient appointments, greet and register patients, and ensure efficient daily operations in Support Services. The role includes verifying insurance eligibility and maintaining physician schedules.

The position requires 1–2 years in customer service, health-care receptionist experience, and knowledge of medical terminology. Competitive benefits and a start rate of $20–$29 per hour are offered.

Qualifications

• High School Diploma or equivalent; knowledge of medical terminology.
• 1–2 years of experience in a customer service setting; one-year receptionist/front desk experience in health care.
• Experience with insurance eligibility verifications in a medical practice setting; strong customer service and attention to detail.

Responsibilities

• Coordinate and schedule patient appointments using computerized systems.
• Conduct insurance eligibility verifications and review benefits.
• Greet and register patients in a professional and helpful manner.
• Verify forms are completed and obtain signatures when needed.
• Maintain physician schedules and ensure proper patient flow.

Skills

Customer service

Communication

Computer literacy

Medical terminology

Education

High School Diploma or equivalent

Job description

ALASKA HEART INSTITUTE seeks a Patient Services Coordinator in Wasilla to coordinate and schedule patient appointments, greet and register patients, and ensure efficient daily operations in Support Services. The role includes verifying insurance eligibility and maintaining physician schedules.

The position requires 1–2 years in customer service, health-care receptionist experience, and knowledge of medical terminology. Competitive benefits and a start rate of $20–$29 per hour are offered.