Cardiology Scheduling Specialist

ALASKA HEART INSTITUTE; Anchorage (AK); Presencial; USD 32.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401K (Profit Sharing)

Descripción de la vacante

Alaska Heart Institute in Anchorage is seeking a Scheduling Specialist to coordinate patient appointments, imaging, and diagnostic tests. You will handle inbound and outbound calls, review orders, and enter data into the EMR, acting as a liaison among patients, families, providers, and staff.

The role emphasizes high-quality patient service, efficient scheduling, and support for the clinical team's workflow in a cardiology-focused department.

Formación

• High School Diploma or equivalent.
• 1–2 years of experience scheduling in a medical practice or call center.
• Prior experience in a cardiology or specialty practice preferred.
• Proven ability to provide excellent patient service.

Responsabilidades

• Schedule and coordinate patient appointments, imaging, and diagnostic testing based on provider notes, referrals, and hospital records.
• Process appointment changes, including rescheduling cancellations, ensuring timely communication with patients.
• Prioritize and schedule appointments according to provider orders, clinical urgency, and nursing assessments.
• Triage patient calls and redirects to ER, urgent care, or primary care based on established symptom guidelines.
• Request and review outside medical records to ensure pre-appointment testing and documentation are complete.
• Maintain and manage provider schedules to optimize availability, fill cancellations, and maximize efficiency using waitlists when appropriate.

Conocimientos

Scheduling in medical practice

Educación

High School Diploma or equivalent

Descripción del empleo

Alaska Heart Institute in Anchorage is seeking a Scheduling Specialist to coordinate patient appointments, imaging, and diagnostic tests. You will handle inbound and outbound calls, review orders, and enter data into the EMR, acting as a liaison among patients, families, providers, and staff.

The role emphasizes high-quality patient service, efficient scheduling, and support for the clinical team's workflow in a cardiology-focused department.