Healthcare Front Desk & Patient Scheduling Specialist

Alaska Heart & Vascular Institute; Anchorage (AK); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Colonial Life Elective Benefits

Life Insurance

Profit Sharing 401K

HSA FSA

Employee Assistance Program

Wellness Program

PTO

Job summary

Alaska Heart & Vascular Institute is seeking a Customer Service oriented Patient Services Coordinator to manage patient appointments and ensure smooth check-in/out processes.

The role requires experience in healthcare front desk activities, verification of insurance eligibility, and accurate data entry. Medical terminology knowledge is preferred, with benefits including PTO, holidays, and health plans.

Qualifications

• Minimum one to two years of experience in a customer service setting; one-year receptionist/front desk experience in health care.
• Knowledge of medical terminology is preferred.
• Attention to detail and good communication skills are essential.

Responsibilities

• Coordinate and schedule patient appointments using computerized systems.
• Greet and register patients promptly and professionally.
• Verify insurance eligibility, copayments, and deductibles.
• Update patient demographics and scheduling information.
• Reconcile daily cash drawer and fee slips.

Skills

Customer service

Reception/front desk

Medical terminology

Computer literacy

Education

High School Diploma

Tools

Electronic Health Records

Medical software

Job description

Alaska Heart & Vascular Institute is seeking a Customer Service oriented Patient Services Coordinator to manage patient appointments and ensure smooth check-in/out processes.

The role requires experience in healthcare front desk activities, verification of insurance eligibility, and accurate data entry. Medical terminology knowledge is preferred, with benefits including PTO, holidays, and health plans.