Patient Services Coordinator (Front Desk & Scheduling)

Frontier Health and Wellness; False Pass (AK); On-site; USD 25,000 - 36,000; Part time

Job summary

Frontier Health and Wellness in Alaska seeks an Administrative Specialist: Patient Services to be the frontline contact for patients, providers, and the internal team. You will support scheduling, patient communication, payment collection, and records follow-up in a busy healthcare setting.

The role emphasizes professionalism, confidentiality, organization, and calm, courteous service. Regular duties include coordinating appointments, handling payments, and maintaining documentation across

Qualifications

• High school diploma or GED equivalent required.
• Prior administrative, medical office, customer service, scheduling, or healthcare experience preferred.
• Experience handling confidential information preferred.

Responsibilities

• Welcome patients and provide front-office support.
• Answer phones and route calls.
• Schedule follow-up appointments and communication.
• Assist with post-appointment paperwork.
• Collect patient payments per procedures.
• Maintain accurate documentation in scheduling and billing systems.

Skills

Time management

Written communication

Verbal communication

Attention to detail

Customer service

Teamwork

Education

High school diploma or GED

Tools

MS Office

Adobe Acrobat

EHR systems

Scheduling software

Job description

Frontier Health and Wellness in Alaska seeks an Administrative Specialist: Patient Services to be the frontline contact for patients, providers, and the internal team. You will support scheduling, patient communication, payment collection, and records follow-up in a busy healthcare setting.

The role emphasizes professionalism, confidentiality, organization, and calm, courteous service. Regular duties include coordinating appointments, handling payments, and maintaining documentation across