Patient Services Scheduler - Behavioral Health

Prime Healthcare; Chicago (IL); On-site; USD 49,285,000 - 69,515,000; Full time

Job summary

Prime Healthcare's Saint Mary of Nazareth Hospital in Chicago, IL seeks a Patient Services Representative for the Outpatient Behavioral Health department. The role focuses on scheduling, coordinating appointments, and ensuring accurate patient data flow to care teams.

The position requires at least 6 months of scheduling/patient intake experience, high school diploma, and strong English communication. Medical terminology knowledge and insurance verification skills are a plus; bilingual Spanish

Qualifications

• A minimum of 6 months scheduling/patient intake experience in a healthcare setting.
• High school diploma or equivalent required.
• Ability to read, write and speak English required.
• Strong computer skills required.
• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.

Responsibilities

• Schedules and coordinates patient appointments with providers.
• Manages flow of information to physicians, nursing staff, therapists and clerical staff.
• Verifies insurance eligibility and benefits for appointments and procedures.
• Obtains and verifies accurate patient demographics and insurance information.
• Updates patient account information as needed.

Skills

Computer skills

Medical terminology

BLS certification

Education

High school diploma

Tools

Insurance verification systems

Job description

Prime Healthcare's Saint Mary of Nazareth Hospital in Chicago, IL seeks a Patient Services Representative for the Outpatient Behavioral Health department. The role focuses on scheduling, coordinating appointments, and ensuring accurate patient data flow to care teams.

The position requires at least 6 months of scheduling/patient intake experience, high school diploma, and strong English communication. Medical terminology knowledge and insurance verification skills are a plus; bilingual Spanish