Patient Services Coordinator

Saint Francis Hospital; Chicago (IL); On-site; USD 23,000 - 33,000; Full time

Job summary

Prime Healthcare Illinois Medical Group is hiring a Patient Services Representative in Chicago to schedule patient appointments and coordinate with physicians and staff. Strong customer service and English proficiency are required, along with solid computer skills and knowledge of insurance verification.

At least a high school diploma is required. The role supports patient flow, manages demographic data, and assists with accurate record keeping in a fast-paced clinic environment.

Qualifications

• Requires collaboration and strong customer service with internal and external customers.
• Minimum 6 months scheduling/patient intake experience in healthcare.
• High school diploma or equivalent required.
• Ability to read, write and speak English required.
• Strong computer skills required.
• Knowledge of standard insurance verification requirements.

Responsibilities

• Routinely schedules and coordinates patient appointments with providers.
• Manages flow of information to physicians, nursing staff, and clerical staff to maintain operations.
• Verifies insurance eligibility and benefits for appointments or procedures, including prior authorizations.

Skills

Scheduling

Customer service

Communication

English fluency

Data entry

Insurance verification

Multi-tasking

Education

High school diploma or equivalent

Tools

MS Office

Electronic Health Records

Scheduling software

Job description

Prime Healthcare Illinois Medical Group is hiring a Patient Services Representative in Chicago to schedule patient appointments and coordinate with physicians and staff. Strong customer service and English proficiency are required, along with solid computer skills and knowledge of insurance verification.

At least a high school diploma is required. The role supports patient flow, manages demographic data, and assists with accurate record keeping in a fast-paced clinic environment.