Patient Services Representative Twin

Infinite Health Collaborative; Hudson (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading healthcare provider as a Patient Services Representative in Hudson, WI. This full-time role involves patient registration, check-in, and clinical support duties. Ideal candidates will have strong customer service skills and a high school diploma. Enjoy benefits like medical, dental, vision plans, and a sign-on bonus.

Benefits

Medical, Dental & Vision Plans

401K with Profit Sharing

Tuition Reimbursement

Gym & Car Rental Discounts

$1,500 sign-on bonus

Qualifications

• Proficient in Microsoft Office applications.
• Customer service experience required.

Responsibilities

• Greet and register patients, collect payments and insurance information.
• Accurate scheduling of patients in the management system.
• Maintain timely communication with patients and staff.

Skills

Customer Service

Communication

Education

High School diploma/GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Join to apply for the Patient Services Representative Twin role at Infinite Health Collaborative

JOB REQUIREMENTS:

Description

The Patient Services Representative is responsible for patient registration and check-in as well as clinical support duties. This is a full-time position working variable daytime hours M-F out of our Hudson and New Richmond locations. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices owned and led by physicians, on a mission to give patients more control over their healthcare.

Essential Functions:

1. Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
2. Verify and document insurance information as defined by current business practices
3. Accurate and timely scheduling of new and existing patients in the current practice management system
4. Communicate all pertinent information to patients, including: appointment details, directions, check-in times, referral information, and copayments
5. Chart preparation and management
6. Maintain a working knowledge of healthcare plan requirements and networks
7. Maintain timely communication with patients, families, and staff
8. Rotation of Switchboard Operator duties, including handling calls, coordinating interpreters, and referrals
9. Perform other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Proficient in Microsoft Word, Outlook, and Excel
• Customer Service Experience Required
• Administrative or Medical Office experience preferred

Benefits & Compensation:

Starting pay varies based on education, skills, and experience. A $1,500 sign-on bonus is offered, payable on the first paycheck with a 12-month commitment. Internal applicants are not eligible for the bonus. Benefits include Medical, Dental & Vision Plans, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts. For more details, follow the application link.

Essential Requirements:

• Ability to comply with company policies, procedures, and ethics
• Complete required training
• Comply with applicable laws (HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate reliable attendance
• Work in the clinic during business hours and travel as needed
• Physical ability to move around the clinic, including bending, lifting, standing, and sitting for long periods
• Work efficiently, handle interruptions, and meet deadlines
• Communicate professionally and respectfully

For full details, follow the application link. Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and provides reasonable accommodations in accordance with ADA laws.