Patient Services Representative - Radiology Front Desk

RadNet, Inc.; Glendale (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Health Savings Accounts with employer‑

Wellness dollars

401(k) Employer Match

Free imaging services for employee and

Job summary

RadNet, Inc. is hiring a Patient Service Representative to join our team in a healthcare setting. You will greet and register patients, verify insurance details, collect co-pays, and schedule appointments while coordinating with back-office staff to ensure smooth patient care.

The role emphasizes patient-centered service, professional communication, and adherence to healthcare privacy standards. A high school diploma and solid computer skills are required, with preference for radiology office

Qualifications

• High School Diploma or GED is required.
• Intermediate to advanced computer skills are required.
• Strong multitasking and communication skills are required.
• Experience providing exceptional customer service is preferred.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures and ensure documentation accuracy.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide patient orientation for prep and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient property and Health Information, per policy.
• Safeguard on-site medications in line with policies and laws.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically with patients, families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet, Inc. is hiring a Patient Service Representative to join our team in a healthcare setting. You will greet and register patients, verify insurance details, collect co-pays, and schedule appointments while coordinating with back-office staff to ensure smooth patient care.

The role emphasizes patient-centered service, professional communication, and adherence to healthcare privacy standards. A high school diploma and solid computer skills are required, with preference for radiology office