Patient Services Representative - Eye Specialists

BayCare Clinic; Green Bay (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Life insurance

401k with company match

Generous PTO

Paid holidays

Job summary

BayCare Clinic Eye Specialists in Green Bay, WI seeks a full-time Patient Services Representative to greet patients, check in, handle forms, answer phones, and schedule appointments.

We offer Monday-Friday 8:00am-5:00pm, no holidays or weekends; benefits include health/dental, disability and life insurance, 401k with match, generous PTO, and paid holidays. Prior medical office experience and EPIC familiarity are preferred.

Qualifications

• High school education or equivalent.
• Post high school coursework in Medical Terminology/HealthCare Business Services.
• Working knowledge of medical terms and health insurance.
• Strong desktop computer skills.
• Experience with EPIC preferred.
• Prior experience in a medical setting preferred.

Responsibilities

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Develops patient charts.
• Enters pertinent information into patient charts.
• Schedules patient appointments.
• Collects co-payments from patients.
• Performs general office duties.
• Respects and maintains confidentiality.
• Works in a safe, compliant, and ethical manner at all times.

Skills

Desktop computer skills

Education

High school diploma or equivalent

Post high school coursework in Medical Terminology/HealthCare Business Services

Tools

EPIC

Job description

Guided by specialty physicians, we foster a collaborative community built on authenticity, excellence in practice, and patient-centered compassion.

BayCare Clinic Eye Specialists is looking for a full-time Patient Services Representative to join our team in Green Bay, WI.

We're looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for all our patients. Our hours are typically Monday-Friday from 8:00am-5:00pm. No Holidays! No Weekends!

The Clinic

BayCare Clinic is a successful, dynamic group comprised of 19 specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

The Practice

We are a team of dedicated Ophthalmologists and Optometrists who exist to meet the ophthalmic needs of the people of Northeastern Wisconsin and the Upper Peninsula of Michigan. BayCare Clinic Eye Specialists offers more specialty services than any other provider in northeastern Wisconsin and we are the largest Ophthalmology practice north of Milwaukee, with four locations in northeastern Wisconsin. We have a highly trained, collaborative team of ophthalmologists, most of whom specialize in one aspect of eye health. We have cornea, glaucoma, retina, pediatric and oculoplastic specialists.

The Team

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.

Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.

The Job

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Develops patient charts.
• Enters pertinent information into patient charts.
• Schedules patient appointments.
• Collects co-payments from patients.
• Performs general office duties.
• Respects and maintains confidentiality.
• Works in a safe, compliant, and ethical manner at all times.

The Requirements

• A minimum of a high school education or equivalent.
• Post high school coursework in Medical Terminology and/or HealthCare Business Services is appropriate.
• Must have a working knowledge of medical terms and health insurance.
• Must possess strong desktop computer skills.
• Experience with EPIC is preferred.
• Prior experience in a medical setting is preferred.