Ophthalmology Patient Services Specialist

BayCare Clinic; Green Bay (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Life insurance

401k with company match

Generous PTO

Paid holidays

Job summary

BayCare Clinic Eye Specialists in Green Bay, WI seeks a full-time Patient Services Representative to greet patients, check in, handle forms, answer phones, and schedule appointments.

We offer Monday-Friday 8:00am-5:00pm, no holidays or weekends; benefits include health/dental, disability and life insurance, 401k with match, generous PTO, and paid holidays. Prior medical office experience and EPIC familiarity are preferred.

Qualifications

• High school education or equivalent.
• Post high school coursework in Medical Terminology/HealthCare Business Services.
• Working knowledge of medical terms and health insurance.
• Strong desktop computer skills.
• Experience with EPIC preferred.
• Prior experience in a medical setting preferred.

Responsibilities

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Develops patient charts.
• Enters pertinent information into patient charts.
• Schedules patient appointments.
• Collects co-payments from patients.
• Performs general office duties.
• Respects and maintains confidentiality.
• Works in a safe, compliant, and ethical manner at all times.

Skills

Desktop computer skills

Education

High school diploma or equivalent

Post high school coursework in Medical Terminology/HealthCare Business Services

Tools

EPIC

Job description

BayCare Clinic Eye Specialists in Green Bay, WI seeks a full-time Patient Services Representative to greet patients, check in, handle forms, answer phones, and schedule appointments.

We offer Monday-Friday 8:00am-5:00pm, no holidays or weekends; benefits include health/dental, disability and life insurance, 401k with match, generous PTO, and paid holidays. Prior medical office experience and EPIC familiarity are preferred.