Patient Services Representative (Bilingual/Spanish)

Center for Vein Restoration; Union, Morristown (NJ, NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k program

PTO + holidays

Tuition reimbursement

Job summary

Center for Vein Restoration in Union, NJ is hiring a Patient Services Representative to greet patients, check in/out, and maintain accurate records in NextGen. This role supports a busy healthcare front desk and coordinate with clinicians.

The position offers a daytime shift with four 10-hour or similar options, no nights or weekends, and benefits including medical/dental/vision coverage, 401(k), paid holidays, and tuition reimbursement.

Qualifications

• Minimum 1 year administrative or customer service experience in a medical setting.
• Excellent communication and organization skills.
• Able to travel to CVR clinics as needed.

Responsibilities

• Greet patients and check in/out in a friendly, professional manner.
• Ensure CVR policies and procedures are followed by center staff.
• Maintain HIPAA-compliant patient charts and accurate demographics in NextGen.
• Review scheduling and financial responsibilities with patients.
• Send precertification forms to Precertification Department daily.
• Complete daily close tasks including fee tickets, billing, and operative notes.
• Confirm future schedules are preauthorized for treatment.
• Update patient forms in NextGen/EHR and ensure records are current.
• Collect necessary paperwork for appointments (authorizations, referrals).
• Collect copays and patient balances at time of service.
• Schedule and confirm appointments and collect patient emails.

Skills

Administrative experience

Customer service

Bilingual English/Spanish

HIPAA compliance

Education

High School diploma

Job description

Job Details

Job Location: NJ - Union - Union, NJ 07083, Education Level: High School, Salary Range: $18.00 - $20.00 Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Admin - Clerical, Join a Healthcare Team Where You Belong

At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation’s premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.

CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment.

Our Patient Services Representatives Enjoy:

• Fast paced, learning work environment
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Tuesday and Thursday (Union)
• Wednesday and Friday (Morristown)
• 6:45 AM - 5:00 PM
• Four 10-hour shifts

Responsibilities:

• Patient Service Representatives greet patients in a friendly and professional manner and check in/out
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm that all patients have been preauthorized for treatment
• The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
• Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Qualifications: Minimum Requirements:

• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Must have reliable transportation to clinics that may not be accessible by public transportation
• Must be able to travel to CVR Clinics
• Must speak be bilingual English/Spanish