Patient Services Representative

Weil Foot & Ankle Institute; San Angelo (TX); On-site; USD 34,440 - 37,195; Full time

Job summary

Bay Area Foot Care in San Francisco is seeking a dedicated Medical Receptionist for a full-time, on-site role. You will be the first point of contact, handling multi-line phone calls, scheduling new and follow-up appointments, and supporting the office with patient service and administrative tasks.

Candidates should have prior medical front office experience, familiarity with EMR, and strong communication and organizational skills.

Qualifications

• Prior medical front office experience required.
• EMR system: 1 year (Preferred).
• Medical office: 1 year (Preferred).

Responsibilities

• Answer multiple-line telephone with a consistently amazing attitude.
• Ensure new patient appointments are scheduled promptly.
• Schedule/book follow up patient appointments.
• Take messages accurately and ensure follow through.
• Provide superior customer service.
• Route electronic faxes to the correct team member.
• Confirming insurance benefits and deductibles.
• Use of electronic medical records.
• Faxing, copying, stocking.
• Assist the doctors and office medical staff with various duties.

Skills

Calm under pressure

Multi-tasking

Organized

Customer service

People skills

Communication

Trustworthy

Professional attire

Job description

Description

Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area. Our mission is to provide comprehensive foot and ankle care to our patients utilizing the most innovative diagnostic and therapeutic approaches by a knowledgeable and caring staff. For more information about us please visit www.BayAreaFootCare.com

We are looking for a full-time Medical Receptionist specialist for our San Francisco medical office location. This team member is a vital part of BAFC as s/he is nearly always the first contact people have with our practice. The successful candidate will work well with our existing team of professionals to create an environment strong in customer service, organization and responsibility while creating and supporting a smooth operating office.

Job Type

Full-time

Primary Responsibilities Include

• Expertly answer multiple-line telephone with a consistently amazing attitude
• Ensure new patient appointments are scheduled promptly
• Schedule/book follow up patient appointments
• Take messages accurately and ensure follow through
• Provide superior customer service
• Route electronic faxes to the correct team member

Other Duties May Include

• Confirming insurance benefits and deductibles
• Use of electronic medical records
• Faxing, copying, stocking
• Assist the doctors and office medical staff with various duties

Experience And Qualifications

• works calmly under pressure
• is knowledgeable in switching between tasks and is detail oriented
• is well organized and punctual
• has incredible people and customer service skills
• genuinely enjoys helping others
• is a positive person, skilled in communication and listening
• is responsible and trustworthy
• has professional attire, behavior and language

Prior Medical Front Office Experience REQUIRED

Job Type: Full-time

Healthcare Setting

• Clinic

Schedule

• 8 hour shift
• Monday to Friday
• No weekends

Experience

• EMR system: 1 year (Preferred)
• Medical office : 1 year (Preferred)

Salary Description

$25-27