Patient Services Representative Float

Balance Health; San Jose (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Free parking

Health insurance

Health savings account

Paid time off

Job summary

Bay Area Foot Care in the Bay Area is seeking a full-time Medical Receptionist to be the first contact for patients. The role emphasizes warm customer service, accurate scheduling, and smooth operations in a busy podiatry practice.

Responsibilities include handling multi-line calls, confirming insurance, using EMR, and supporting doctors and staff. Fluency in Spanish is required; prior medical front office experience is essential.

Qualifications

• Prior medical front office experience REQUIRED
• Must speak Spanish fluently
• Experience with EMR systems (1 year preferred)

Responsibilities

• Expertly answer multiple-line telephone with a consistently amazing attitude
• Ensure new patient appointments are scheduled promptly
• Schedule/book follow up patient appointments
• Take messages accurately and ensure follow through
• Provide superior customer service
• Route electronic faxes to the correct team member
• Confirm insurance benefits and deductibles
• Use of electronic medical records
• Assist doctors and office staff with various duties

Skills

Customer service

Communication

Multitasking

Punctual

Education

High school or equivalent

Tools

EMR systems

Job description

Description

Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area . Our mission is to provide comprehensive foot and ankle care to our patients utilizing the most innovative diagnostic and therapeutic approaches by a knowledgeable and caring staff.

For more information about us please visit www.BayAreaFootCare.com

We are looking for a full-time Medical Receptionist specialist for our Santa Rosa medical office location. This team member is a vital part of BAFC as s/he is nearly always the first contact people have with our practice. The successful candidate will work well with our existing team of professionals to create an environment strong in customer service, organization and responsibility while creating and supporting a smooth operating office.

Primary responsibilities include:

• Expertly answer multiple-line telephone with a consistently amazing attitude
• Ensure new patient appointments are scheduled promptly
• Schedule/book follow up patient appointments
• Take messages accurately and ensure follow through
• Provide superior customer service
• Route electronic faxes to the correct team member

Other duties may include:

• Confirming insurance benefits and deductibles
• Use of electronic medical records
• Faxing, copying, stocking
• Assist the doctors and office medical staff with various duties

Experience and Qualifications:

• works calmly under pressure
• is knowledgeable in switching between tasks and is detail oriented
• is well organized and punctual
• has incredible people and customer service skills
• genuinely enjoys helping others
• is a positive person, skilled in communication and listening
• is responsible and trustworthy
• must speak Spanish fluently
• has professional attire, behavior and language

Prior medical front office experience REQUIRED

Job Type: Full-time

Healthcare setting:

• Clinic

Experience:

• EMR system: 1 year (Preferred)
• Medical office : 1 year (Preferred)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)

Work Location: In person