Patient Services Representative

Midwest Cardiovascular Institute; Elmhurst (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance options

Dental insurance

Vision insurance

401(k) with match

Disability coverage

Life insurance

Training resources

Paid holidays

Employee events

EAP access

Job summary

Midwest Cardiovascular Institute is seeking a friendly Medical Office Assistant to perform front-desk duties, schedule appointments, manage records, process payments, and handle patient correspondence. You will be the first point of contact and help ensure HIPAA compliance.

Qualifications include a high school diploma, knowledge of scheduling, insurance, and billing, strong communication and customer service skills, and the ability to learn computerized office systems.

Qualifications

• High school diploma or equivalent.
• Knowledge of scheduling, insurance, and billing preferred.
• Strong communication and customer service skills.
• Ability to learn computerized office systems.

Responsibilities

• Answer phones, schedule and confirm appointments, check patients in/out, follow up on no-shows, and contact recall patients.
• Greet patients professionally and complete registration.
• Confirm physician schedules and assist with changes.
• Document patient flow and wait times.
• Collect co-pays, ensure insurance verification, and update demographic info for billing.
• Maintain HIPAA compliance and provide Privacy Practices to patients.
• Perform other duties as needed.

Skills

High school diploma

Scheduling knowledge

Insurance knowledge

Billing knowledge

Communication skills

Customer service

Computerized office systems

Education

High school diploma or equivalent

Job description

Nature of Duties

Performs various medical office tasks, including patient check-in/out, appointment scheduling, managing medical records, handling payments, and patient correspondence.

Nature of Duties

Performs various medical office tasks, including patient check-in/out, appointment scheduling, managing medical records, handling payments, and patient correspondence.

Qualifications

• High school diploma or equivalent.
• Preferred knowledge of scheduling, insurance, and billing.
• Strong communication and customer service skills.
• Ability to learn computerized office systems.

Specific Duties

• Answer phones, schedule and confirm appointments, check patients in/out, follow up on no-shows, and contact recall patients.
• Greet patients professionally and complete registration.
• Confirm physician schedules and assist with changes.
• Document patient flow and wait times.
• Collect co-pays, ensure insurance verification, and update demographic info for billing.
• Maintain HIPAA compliance and provide Privacy Practices to patients.
• Perform other duties as needed.

Compensation

Pay starting at $17.8750. Pay will commensurate with experience

Company Benefits

• Choice of three health insurance plans
• Dental insurance coverage
• Vision insurance coverage
• 401(k) with company match and profit-sharing plan
• Company-paid short-term and long-term disability coverage
• Company-paid life insurance for you and your family
• Access to company-provided training and educational resources
• Eligibility for annual merit-based performance increases
• Accrued General Purpose Time (GPT)
• Eight company-paid holidays
• Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
• Complimentary Employee Assistance Program (EAP) for all employees and their dependents.