Patient Services Representative

Cardiovascular Institute of the South; Elmhurst (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Disability insurance

Life insurance

Training resources

Merit-based increases

Company events

EAP

Job summary

Cardiovascular Institute of the South in Elmhurst, IL is seeking a medical office assistant responsible for front desk duties, patient check-in/out, appointment scheduling, and managing records.

The role requires strong communication, familiarity with scheduling and billing, and the ability to learn computerized office systems; on-site work with competitive benefits.

Competitive starting pay and benefits apply, with emphasis on HIPAA compliance and patient privacy.

Qualifications

• High school diploma or equivalent required.
• Preferred knowledge of scheduling, insurance, and billing.
• Ability to learn computerized office systems.

Responsibilities

• Answer phones, schedule and confirm appointments, check patients in/out, follow up on no-shows, and contact recall patients.
• Greet patients professionally and complete registration.
• Confirm physician schedules and assist with changes.
• Document patient flow and wait times.
• Collect co-pays, ensure insurance verification, and update demographic info for billing.
• Maintain HIPAA compliance and provide Privacy Practices to patients.
• Perform other duties as needed.

Skills

Strong communication

Customer service

Office software proficiency

Education

High school diploma or equivalent

Tools

Computerized office systems

Job description

ELMHURST, IL
133 EAST BRUSH HILL ROAD
SUITE 202
ELMHURST, IL 60126, USA

ELMHURST, IL
133 EAST BRUSH HILL ROAD
SUITE 202
ELMHURST, IL 60126, USA

Nature of Duties:
Performs various medical office tasks, including patient check-in/out, appointment scheduling, managing medical records, handling payments, and patient correspondence.

Qualifications:

• High school diploma or equivalent.
• Preferred knowledge of scheduling, insurance, and billing.
• Strong communication and customer service skills.
• Ability to learn computerized office systems.

Specific Duties:

• Answer phones, schedule and confirm appointments, check patients in/out, follow up on no-shows, and contact recall patients.
• Greet patients professionally and complete registration.
• Confirm physician schedules and assist with changes.
• Document patient flow and wait times.
• Collect co-pays, ensure insurance verification, and update demographic info for billing.
• Maintain HIPAA compliance and provide Privacy Practices to patients.
• Perform other duties as needed.

Compensation: Pay starting at $17.8750 . Pay will commensurate with experience

Company Benefits:

• Choice of three health insurance plans
• Dental insurance coverage
• Vision insurance coverage
• 401(k) with company match and profit-sharing plan
• Company-paid short-term and long-term disability coverage
• Company-paid life insurance for you and your family
• Access to company-provided training and educational resources
• Eligibility for annual merit-based performance increases
• Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
• Complimentary Employee Assistance Program (EAP) for all employees and their dependents.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.