Patient Services Rep/ Receptionist

VIP Medical Group; Woodbridge Township (NJ); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Health insurance (Dental and Vision)

Vacation leave

Sick leave

Paid holidays

Bonuses

Zusammenfassung

VIP Medical Group in Woodbridge, NJ is seeking a Medical Receptionist to greet patients, triage visits, and help keep the patient flow smooth at multiple locations including Woodbridge, Morristown, and Morris County.

The role requires a friendly, problem-solving mindset, experience with EMR systems is preferred, and Spanish is a plus. Responsibilities include answering calls, handling inquiries, managing medical records and coordinating with staff to ensure a positive patient experience.

Qualifikationen

• High School diploma or GED.
• Minimum of one year of experience as a Medical Receptionist preferred.
• Customer service-oriented mindset.
• EMR systems (1 year preferred)
• Spanish proficiency preferred.

Aufgaben

• Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
• Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
• Answer phones, emails, respond to inquiries, and triage calls to appropriate personnel.
• Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
• Collect co-payments, update EMR system, insurance verification.

Kenntnisse

Customer service

Spanish language skills

EMR proficiency

Problem-solving

Team player

Ausbildung

High School diploma or GED

Tools

EMR systems

Jobbeschreibung

Role & Summary of Responsibilities

Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player.

This role will be assisting our locations in _ Woodbridge, Morristown and Morris County, NJ _.

What you’ll do

• Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
• Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
• Answer phones, emails, respond to inquiries, and triage calls to appropriate personnel.
• Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
• Collect co-payments, update EMR system, insurance verification.

Qualifications

• High School diploma or GED.
• Minimum of one year of experience as a Medical Receptionist preferred.
• Customer service-oriented mindset.
• EMR systems (1 year preferred)
• Spanish proficiency preferred. (preferred)

Benefits

• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays
• Bonuses